Privacy Policy

Last updated: October 3, 2026

This policy explains what Coquí Talk ("the app"), operated by Coqui Talk, collects and why.

What stays on your device

Your practice progress, settings and any custom courses are stored in your browser on your device.

How the app is used

To find problems and improve the app, we keep a record of actions in it: which screens you open, which phrases you practise and the score you get, when you start a coaching session or a conversation, and any errors. If you are a member, this record is linked to your email; otherwise it is linked to a random ID stored in your browser. It never includes what you type or say. If you send feedback with the Feedback button, we keep your note and the screen you were on. These records are deleted after 90 days.

Your voice

When you tap Speak, the app records a few seconds of audio and sends it through our server to our speech provider (ElevenLabs), which turns it into text so the app can score it. We don't store the recording. If that service isn't available, your browser's built-in speech recognition (for example Google in Chrome or Apple in Safari) is used instead. If you use your phone keyboard's microphone, your keyboard provider handles the audio.

Payments and account

Payments are processed by Stripe. We receive your email address, your membership status and billing country from Stripe; we never see your full card number. To sign you in on a new device we email you a one-time code through our email provider (Resend).

AI features

When you use the AI conversation partner or create a custom course, the text you write and the course details are sent to our AI provider (Anthropic) to generate the reply. We keep a simple usage count per member to apply fair-use limits; we don't store your conversation text.

Hosting

The app is hosted by Vercel, and its records (sign-in codes, usage limits, the usage record and feedback) are stored with Upstash. These providers process standard technical data such as IP addresses to deliver the site securely.

Your choices

You can clear your on-device data anytime by clearing your browser's site data. To access or delete the data we hold (your email, membership record, usage record and feedback), email Show email.

Children

The paid membership is for adults. Children should use the app with a parent or guardian.